If you don't find your answer on this page, simply get in touch with us!
Questions about our service is very common. After all, there is a very good chance that this is the first time that you have ever sought out a service like ours. No worries, we get some of the same repeat questions from potential customers all of the time. And we decided it would be a good idea to record these questions for you and put them on this page with our answers. If you see your question or concern here, wonderful. If you do not see your question or if an answer here does not completely satisfy you, then please contact one of our courteous and knowledgeable customer service representatives. Our agents are extremely well versed in all things party bus related and they will be able to answer your questions. Having an informed customer is our goal.
A: While we cannot provide you with alcohol, our buses come with coolers and cup holders so you are welcome to bring your own aboard.
A: We would like you to leave the bus in the same condition you received it in. This ensures quality for all our guests.
A: The Buses are smoke free to ensure that our buses are in the best condition possible for you.
A: We will continue to charge you with the hourly rate we agreed upon. No additional costs!
A: That is a tough one because there are so many factors and so many options. First of all, we have a number of different sizes and we would have to know which bus would be perfect for you and your group based on the number of people that will be coming. Also, we need to know a few additional details like the date and time of service and the location of pick up. In order to receive an accurate quote, your best option is to contact one of our knowledgeable customer service agents.
A: Get ready for the best entertainment value anywhere. Actually, you won't believe what you will find when you step on one of our party buses. Celebrating will be no problem as you mosey over to the granite top bar areas with buil-in coolers of ice. What will you find inside? Your favorite cold drinks. But we don't stop there, our party buses also include comfy leather wraparound seating, exotic wood dance floor, dancing pole, premium concert quality sound system with sub-woofer and high definition flat screen televisions. Did we mention the LED color changing lighting? Well, we should have because you are going to love the ambiance they create.
A: The growing popularity of our party buses means that vehicles are getting booked all of the time. For this reason, we suggest that you not wait. Call us as soon as you know your date and time of service, group size and pick up location. You don't want to miss out on a chance to have a party bus experience.
A: They are different in many ways. A limousine is your traditional classic long car where everyone sits down and rides in style. A party bus has much more room where you can actually stand and walk around. It also has a number of amenities that can be enjoyed like a dancing floor, a dancing pole, HDTVs, premium sound system and luxurious wraparound seating.
A: Discounts are reserved for returning customers. Keep in mind that our prices are very carefully set to offer a high value. If your trip is going to end before 7 p.m., you can ask about our shorter packages. We can assure you that the quote that we give you will be your bottom line price, no hidden fees, no transportation fees to pay when we pick you up and no mandatory tip to the driver.
A: Your best resource for our business is one of our courteous and knowledgeable customer service representatives. They will be able to discuss your needs and come up with a perfect vehicle to service you and your group. So, do not delay, contact our customer service center today, our agents are available 24/7, 365 days a year.
A: Yes, so please feel free to bring your favorite DVDs to enjoy while you are on board.
A: By law, you will have to provide your own alcohol. What we will do is fill the built-in coolers with ice and then you can stock the coolers with anything you feel like. And by the way, you will love having built-in cup holders available.
A: We do require a deposit in order to reserve and hold one of our vehicles. When you call and talk to one of our affable customer service agents, they will be able to inform you as to how much deposit we require.
A: No, our party buses do not have bathrooms but we do allow unlimited stops so taking a bathroom break any time you want should be no problem.
A: As far as you want to provided it is within the time frame that you rented for.
A: We do not absolutely demand one but it is very helpful because our drivers like to program in all of the destinations ahead of time before the trip starts. Keep in mind that you can still mention any additional venues to your driver that you would like to stop at even if they are not already on the itinerary that you give us.
A: You can pay with traveller's check, credit or debit card, or cash to the driver on your date of service.
A: No, we operate all day, all night, 365 days a year. We want to be available any time that you need a party bus.
A: Absolutely, what's a party without some great edibles. Feel free to bring any kind of food on board just keep in mind reasonable cleanup so that you so not incur an excessive cleanup charge.
A: No, there is no required tip. Our drivers are paid by the hour. Now, if you should receive exceptional service and you feel like you would like to tip, that would be strictly between you and the driver.
A: Simply put, no. We will never do this to you. We hate the very thought of treating you like that. We believe in transparency and we will always be upfront about what we are going to provide and what your cost will be.
A: You better believe it. We have installed a premium concert quality sound system with iPod/MP3/CD inputs.
A: Yes, as long as the party bus isn't due back for another run, that should be no problem. And we don't jack up the price for overtime like most companies do. You will be charged the same hourly rate as per your original agreement.
